These are some of the symptoms that are associated with lost ELD connectivity: The power on the VTU (vehicle tracking unit) is off.Bluetooth is disabled on the mobile device.You have moved out of Bluetooth range with your mobile device.If none of these steps resolve your connection problem, contact LogBook support by calling 84 or emailing are some of the reasons why you might experience connectivity issues as a driver:.Follow the instructions in General troubleshooting tips to check that you are using the latest version and to refresh your settings in the app.Reset your Bluetooth connection in LogBook (Android only).Use the correct Bluetooth setting (Android only).Check that Bluetooth is enabled on your mobile device.If none of these steps resolve your connection problem, follow the general troubleshooting tips before contacting support.įollow these steps in the order provided to resolve connectivity issues with your vehicle: Most of these issues are caused by problems with your Bluetooth connection. They could potentially steal your confidential information without your knowledge.This article describes some tasks that you can perform if your device has problems connecting to the vehicle. If you receive some messages which read "a little gift for you" or "your bill has been paid," don't ever attempt to click the attached link. The self-spamming texts can be a part of a wide-scale phishing campaign initiated by an unknown group of cybercriminals. According to Tech Times, the company notified all users to be careful with every text that they are receiving on their mobile phones. Meanwhile, a case of a potential data heist had taken place on Verizon last month. With that in mind, the network operator urged its customers to restart their devices if they are still experiencing some problems on their part.Įven before the announcement from Verizon came, some users quickly found a fix to the problem by doing the same method. However, they were unable to call back for hangups from their mobile devices because of the ongoing outage.įurthermore, Verizon Support says that the outage was attributed to the "fiber issue." The tech publication notes that it has also hit emergency services across the country.įor instance, the 911 services are fully functional, according to a tweet by the Clovis Police Department. In another story written by 8NewsNow, the outage was not only limited to mobile service downtime. Related Article: T-Mobile, Verizon Outage Stops Some Users from Calling | Issue NOT on Their End Verizon Outage Hits Emergency Services In addition, US Cellular, another mobile network operator which relies on Verizon's network has been affected by the downtime, as well. "Our engineers are engaged, and we are working quickly to identify and solve the issue," Verizon said. With that being said, the team starts to address the concern on the network and look for the potential cause of the outage. In response to this issue, Verizon Support tweeted out that the problem has been impacting the voice calls for some mobile service users. Other concerns have hailed from Philadelphia, DC, Atlanta, and Minneapolis. It should be noted that many of the reports came from several cities including Los Angles, Las Vegas, Phoenix, Sacramento, Denver, Seattle, and New York. The following day at 4:50 PM ET, Down Detector notes that over 23,000 concerns have been raised regarding the Verizon wireless downtime.
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